The Council Vision

Dudley Council is committed to making sure that local people get the best possible quality public services and are given every opportunity to realise their potential. We recognise and value the diversity of backgrounds, skills and needs within the borough and work hard to respond to these.

We aim to serve the people of Dudley Borough fairly and efficiently so we can improve the quality of life for everyone.

 

 

 

There are six key themes, which meet the aspirations of the Council’s overall vision ‘Local People Matter’. It clearly sets out the key priorities, objectives and targets for each theme and it's local impact.

 

 

 

The Benefits Service feeds into several of the key themes within the Council’s overall vision by ensuring accurate and speedy payments of Housing and Council Tax Benefit to those who are genuinely entitled.

 

The Benefits Service is committed to the principals of Best Value and Continuous Improvement and aims to give the most cost effective and efficient service possible, we will listen, respond, be accountable and provide value for money.