Mary Stevens Park, Stourbridge
01384 812345 
Council Tax
Pay by direct debit and you could win tickets for a Dudley day out. If you live in Dudley borough and pay council tax or housing rent by direct debit, you could now win tickets for local attractions in Dudley Council’s monthly draw. From July 2008 to December 2008, the draw offers tickets for 125 lucky direct debit payers each month. There will be 6 monthly draws and anyone paying their council tax or housing property rent by direct debit will be automatically entered into this. Winners will be chosen at random by computer.
If you pay both housing rent and council tax by direct debit, you will have two entries into the monthly draw. Anyone wanting to start paying these bills by direct debit should call 01384 818000 for council tax or 01384 818283 for housing rent and you’ll be entered into the next draw after your first payment is made by direct debit.
If you’re already paying by direct debit, you don’t need to do anything, your details will be entered into the draw.
If for any reason you’re already paying these bills by direct debit but don’t want to be entered into the draw call 01384 818000 and say that you wish to be excluded. You can also enter the draw for any month just by sending your name and address to Marketing Communications, Council House, Priory Rd, Dudley DY1 1HF. Only one entry per stamped envelope will be accepted. All entries must be received by the 10th of the month to be entered.
Direct Debit
The safe, quick and easy way to pay, with a full guarantee against errors. Compared to other payment methods, monthly direct debiting offers you the following advantages:
- Saves You Time - No more queuing to pay, no more cheques to write!
- Saves You Money - No more stamps to buy or envelopes to find!
- Lower Administration Costs - Help to keep the council tax as low as possible by reducing handling costs.
- Gives You Peace Of Mind - Your bank/building society makes sure your bill is paid on time.
- Payment For Someone Else - e.g. an elderly relative.
- Full Guarantee Against Errors - See the Direct Debit Guarantee.
Setting up a direct debit to pay your council tax in monthly instalments is simple, call (01384) 818000 to sign up over the phone, or just complete and return a direct debit instruction. To obtain an instruction form:
- There should be one at the bottom of your last bill.
- Complete our online form to instruct your bank or building society to pay by direct debit
You will be notified of the amounts to be debited at least 14 days before the first payment date. If you have any queries about the direct debit scheme, please telephone 01384 818000, email our Billing Section or visit the Direct Debit website.
Once your direct debit application has been approved, you may then register for e-Billing.
Via The Internet Through WebPublic
WebPublic allows customers to make online bill payments in a safe and secure environment. If you hold a Debit or Credit card you can now pay your bill via the Councils online payments system free of charge. Visit our WebPublic page for further details.
By Phone With A Debit or Credit Card ( 24 Hours A Day)
Just ring CallPay on 01384 817000 when a payment is due. Please have your account number and debit or credit card ready when calling.
Just call your bank and quote:
Account Name: Dudley Metropolitan Borough
Bank: HSBC
High Street
Dudley
Sort Code: 40-19-28
Account Number: 20950688
A reference must be also be quoted to enable us to identify you. This will be your Council Tax account reference, (8 digit number starting with 5 as shown on your bill), prefixed with 09 - eg -
Post
Cheques should be made payable to "Dudley MBC" and sent, preferably with a payment slip to:
Director of Finance, Dudley MBC, P.O. Box 3, Dudley, DY1 1HG
Please remember to write your name, address and Council Tax account reference (as shown on your bill) on the back of the cheque.
In Person
Dudley Council Plus
Castle Street, Dudley. 1 minute's walk from Dudley market and bus station.
Castle Street, Dudley. 1 minute's walk from Dudley market and bus station.
(Opening times 8.00am - 7pm weekdays, 9.00am - 12.00pm Saturdays).
Housing Offices
At our Local or Area Housing Offices.
At our Local or Area Housing Offices.
Post Office
Cash and Cheque Payments
You will need to bring a letter with your personal barcode on, such as a payment slip or reminder for identification.
Cash and Cheque Payments
You will need to bring a letter with your personal barcode on, such as a payment slip or reminder for identification.
PayPoint
Cash Only Payments
Through PayPoint at any shop displaying the PayPoint sign. You will need to bring a letter with your personal barcode on, such as a payment slip or reminder for identification.
Cash Only Payments
Through PayPoint at any shop displaying the PayPoint sign. You will need to bring a letter with your personal barcode on, such as a payment slip or reminder for identification.
Payzone
Cash Only Payments
Through Payzone at any shop displaying the Payzone sign. You will need to bring a letter with your personal barcode on, such as a payment slip or reminder for identification.
Cash Only Payments
Through Payzone at any shop displaying the Payzone sign. You will need to bring a letter with your personal barcode on, such as a payment slip or reminder for identification.
Banks
Through any bank with your payment slip. A small fee may be charged. Payments will be treated as received when credited to the Council's bank account. The Council accepts no responsibility for delays in transactions.
Through any bank with your payment slip. A small fee may be charged. Payments will be treated as received when credited to the Council's bank account. The Council accepts no responsibility for delays in transactions.
© 2005 - 2008 Dudley Metropolitan Borough Council, Council House, Priory Road, Dudley, West Midlands, DY1 1HF