Tel: 0300 555 2345 ⁄ dudleycouncilplus@dudley.gov.uk ⁄ Contact

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Online Services

The Council has implemented a number of services that transform the way you can interact with us. No longer are the days of contacting us during office hours a necessity, the services on this page will allow you to undertake self service and to get answers to questions at a time and place convenient to you.

Online Forms

We now have a large selection of forms you can complete online for a majority of our popular services. You can browse these forms and search them in our online A-Z of forms.

Some forms can accept online payments; however this facility is not available from 7:45 pm to 8:15 pm, Monday to Friday.

[online forms]

Report a suspected benefit fraud

Do you suspect someone who is claiming benefits fraudulently?

If so please let the Council know by reporting this online.

[report a suspected fraud]

Report a council house repair

You can report a council house repair online through the council's system: interfinder.

[Report a council house repair]

Street related issues

You can report the following street scene issues via online forms for:

Abandoned Vehicles

Fly tipping

Fly posting

Graffiti Removal

[more street cleansing issues form]

Council Tax

Register for e-Billing Direct Debit customers can register for our e-Billing service.
View your Council Tax balance online Check your payments and balance online.

Direct Debit sign up Direct Debit Instruction to complete.
Request a replacement bill If you need your bill and you have lost the original.
Payment method Change the way you pay your bill.
Payment arrangement Make us an offer to clear your outstanding balance.
Request a disabled reduction claim form Help for those who have a disabled person living with them.
Claim an exemption or discount Apply for a council tax exemption or discount.
Cease an exemption or discount Cancel a council tax exemption or discount