With Public Safety very much in mind, it is Dudley Council’s policy to prosecute those Private Hire Drivers caught “plying for hire”.
It is illegal for a Private Hire Vehicle to carry passengers if the journey has not been pre booked through a licensed operator. In most cases the vehicle will not be insured during a journey that has not been correctly booked.
Members of the public are therefore extremely vulnerable if they “flag down” a Private Hire Vehicle. Information about Taxis in Dudley for the public.
Dudley Council carry out regular operations to stamp out the practice of “plying for hire” by Private Hire Drivers.
Customer Satisfaction / Customer Surveys
Information regarding customer surveys we have carried out and our Licensing Standards and Performance
Contacting the Licensing Office
Please use the Contact Details box below.
The office is open from 9.00am to 5.00pm daily. Applicants are seen by appointment only.
Disabled users of our service, please note that if possible could you contact us to make an appointment before visiting our offices, to enable us to meet your needs.