Dudley District Citizens Advice Bureaux working together to make a positive difference in the Community by:
Enabling clients to help themselves
Providing a high quality, confidential information and advice service; and
Campaigning for change
Contact Points
To cut waiting times we have introduced a new system called ‘GATEWAY’ – This means you will be offered a short interview (no more than 10 minutes) so that your problem can be assessed.
The Adviser will then decide the next course of action for you. This could be to:
Give you information to resolve your problem
Make an appointment for you to see a general or specialist adviser
Direct you to another agency