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People Directorate

Adult Social Care

Adult Social Care is delivered in collaboration and partnership with other organisations.  The division works closely with NHS organisations. Many preventive services as well as ongoing care and support are provided through over 500 external agencies under varying contractual arrangements and developing work with carers and people who use services.  The quality of services delivered is of particular importance, along with the supply and quality of the workforce in the sector. In house direct care services currently focus on specialist requirements (reablement, dementia care, palliative care). Performance is reported and monitored through the Local Account and the Adult Social Care Outcomes Framework (ASCOF).

It is important to recognise that  in order to deliver the Social Care agenda, the council will need to ensure that support is available for informal carers, and that training and support is available to maintain and develop the quality of service provided by our partners in the Private, Voluntary and Independent sector. There are currently some 39,000 informal carers in the borough, and at least 500 private, voluntary and independent sector organisations that provide some level of care and support. 

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Children Services

The directorate of children’s services is the part of the council with lead responsibility for services to children and young people.

The directorate is focused on improving the outcomes for all children and young people in Dudley. Our work is based on the framework within the Children’s Act 2004 and Every Child Matters – Change for Children incorporating the five key outcomes:

  • staying safe

  • being healthy

  • enjoying and achieving

  • making a positive contribution

  • achieve economic well-being

:: more on children services

Health and Wellbeing

The Dudley Health & Wellbeing Board is responsible for the health and wellbeing of all residents in Dudley borough.

Using local evidence, it works to help identify the needs of local residents, improve efficiency, secure better care to improve health and wellbeing as well as tackle health inequalities across the borough.

The Office of Public Health has responsibility for health improvement, health care quality and effectiveness, health protection and surveillance, health intelligence, as well as teaching, leadership and research in healthcare.

They also provide guidance and advice on all health and healthcare issues to the council and its partners.

:: more on health and wellbeing

Integrated Commissioning Hub

The Integrated Commissioning Hub (ICH) co-ordinates the commissioning, purchasing and procurement of both internal and external services on behalf of the People Directorate for Adult Social Care, Children’s Services and Public Health. 

The Integrated Commissioning Hub consists of a broad range of specialism’s that support the effective delivery of these services.

:: more on the integrated commissioning hub