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Contacting Dudley Council

Thank you for looking at Dudley's website. If you cannot find the relevant service information you require you may want to reference our A-Z of services first. If this does not help please contact us using one of the methods on this page.

Customer Services

Our Contact Centre, Dudley Council Plus, operates weekdays, 8am - 6pm , and  Saturdays, 9am - 12 noon. Please call us on 01384 812345. Alternatively you may want to e-mail us about your enquiry via the Dudley Council Plus contact form.

Comments, Complaints or Compliments

If something goes wrong with a council service we want to know about it so we can put things right. However we would also like to know if you have received good service. Information on how to give feedback (comments, complaints or compliments) can be found via the Customer Feedback form.

Main Telephone Numbers

  • Out of hours Emergency Number - 01384 818283
  • Customer Services - 01384 812345
  • Minicom service - 01384 815273 (Monday to Friday 8am - 5pm)

Postal Enquiries

You can also contact Dudley Metropolitan Borough Council by post:

Dudley Metropolitan Borough Council
Council House,
Priory Road,
Dudley,
DY1 1HF.