Format of requests | Applicants do not need to mention the Regulations for their request to qualify as an EIR request. Requests can be made verbally or in writing. |
Information covered by the regulations | The regulations apply to information held in written, visual, aural or database form. |
Who can apply | Anyone, anywhere. |
Time frames | 20 working days, which can be extended to 40 for complex or voluminous requests. |
Charging | Please see above. |
Vexatious requests | Manifestly unreasonable requests may be refused (i.e. too large a burden on resources). |
Aggregated requests | Many requests from the same individual or groups such as campaign groups may be covered by the "manifestly unreasonable" exception. |
Advice and assistance | A duty to provide advice and assistance to requestors, insofar as it is reasonable to do so. |
Transferring requests | If the authority believes the information is held by another authority, the request should be transferred if appropriate and if the applicant wouldn’t have any grounds to object to the transfer. Applicant to be informed, and the clock starts again once the request is transferred. |
Consulting third parties | If disclosure of information affects the interests of a third party, they should be consulted if deemed appropriate. |
Duty to confirm or deny | EIR only allows a public authority to "neither confirm nor deny" whether it holds information when that authority is refusing to disclose information on the grounds of international relations, defence, national security, or public safety. |
What is meant by holding information | Under the EIR the public authority holds information if the information is in the authority's possession and has been produced or received by the authority, or if it is held by another person on behalf of the authority. |
Responding to requests | Refusals must be given in writing, and must state the reason for refusal. Reference must be made to complaint procedures. |
Form and format | The requestor is entitled to receive information in a format specified by them when it is reasonable to do so. For example, a requester may have a preference for either a paper or electronic copy of the information. |
Exceptions to providing information | There are certain provisions which allow public authorities to withhold information. (The Council’s Information Compliance Manager must be involved in any decision to apply an exception). |
The public interest test | All exceptions under EIR are subject to the public interest test. |
Appeals and complaints | There are three appeals procedures under EIR – 1. Internal Review by the public authority (40 working day time limit) 2. Appeal to the Information Commissioner 3. Appeal to the Information Tribunal Public Authorities should inform requesters of their rights of appeal and should provide contact details for both the internal review procedure and appeals to the Information Commissioner. |
Making information available | The EIR encourage public authorities to proactively make information available to the general public. Electronic publication and use of websites is encouraged as is any form of publication which promotes accessibility to information. |