Pollution Control - Water

If you believe that there is a problem with your mains drinking water, you should in the first instance contact your water supplier (i.e. Severn Trent Water Authority or South Staffordshire Water).

If you are in a tenanted property, you may also contact your landlord. If it is your own property, then you could also consult a plumber as there could be faults with your plumbing installation.

If you are not happy with responses from your water supplier, you should then contact the Drinking Water Inspectorate.

 

The Food and Occupational Safety Section is the Health and Safety Enforcing Authority for bathing waters in private leisure centres, sports clubs and gyms in the borough.

If you have a complaints about a private swimming pool, Jacuzzi or other bathing facility, you should contact the Food and Occupational Safety Section as per the contact details at the bottom of the page.

 

A regular programme of inspecting bathing facilities is undertaken. Where appropriate samples of the water are taken for analysis to ensure they are both free from harmful bacteria and treated effectively.

 

If you have a complaint about Council run pools, please contact the centre manager in the first instance.