Special Collections

The Council undertakes special collections (otherwise known as bulky uplifts) for large Items from domestic premises. For a small fee, you can get rid of unwanted items quickly and easily - typically within eight working days of your request. To request a special collections please use the contact details at the bottom of this page.

 

Special Collections for Large Items

Separate collections and schedule for white goods which are:
1. Fridges/freezers (Special Waste)
2. Cookers, washers, tumble dryers, dishwashers, microwaves, televisions, DVD/Video recorders and satellite receivers

Council does NOT collect commercial White Goods.

 

Requests for next day pickup can be done if the calendar allows and request is logged before 4.00pm on day of request

 

Bulky items to be outside of property on day of collection appointment. Abortive visits will be charged. Items must be on residents premises, not footpath or highway. Please note that we will not enter premises to collect items, and only the specified items will be collected.

When do collections take place

 

Please note there is no weekend collection service.

You must leave your items in an accessible location outside the property, but not on the public highway (i.e. road or path). A collection date will be confirmed with you when you call.

 

 

There are several local charities that could make use of items you no longer need but which are in a reasonable condition. We would much rather see items re-used than collected by us and scrapped.

 

We can collect bulky waste including garden rubbish and larger items of rubbish (e.g.: sofas and fridges) Items must be on customers property as near to pavement as possible. Please note that branches need to be cut to less than 4 Feet (1.2Mtrs) prior to collection.

 

There are six sizes of bulky collection:

Please contact us to discuss the items that you need removing, the price and a day for collection.

 

This service can be paid for at the point of ordering, by debit or credit card, or if you visit Dudley Council Plus also by cash or cheque.

 

If you do not have a credit or debit card you can still use the service. Either come to Dudley Council Plus and pay in cash or by cheque, or write to us enclosing a cheque/postal order and your details:

 

Once we have received your payment we will contact you to book a suitable date.

 

Notification of any cancellation must be received before 4:00pm on the previous working day to collection. Cancellations received after deadline will be charged unless crew can be alerted.

 

Because we charge for each item, it's important to make clear distinctions about what 'one' item means. Our guidelines are that if something is of no use on its own then it doesn't count as an item. For example:

 

The following items will not be collected:

 

 

The following garden waste items will not be taken