Adult Health & Social Care

How to find what you are looking for in these pages

If you continue reading you will find information about what support there is available, how you contact us and the processes we, and you, need to go through to decide who can receive these services.

• You can also opt to go straight to social care services where you will find everything listed by topic. Some of the information is relevant to everyone, whatever their difficulty, but where there are services for people with particular disabilities - there will be links to those specialist pages.
• If you are providing care for a relative or friend you may also find the following sections informative but you can also go straight to advice and support for people with a caring role.

• We will explain about support that may be available to prevent or delay the need for social care support - our prevention services

• We will explain how to contact adult social care services if you feel you need support

• We will explain how we decide whether we can support you - the eligibility criteria

• We will explain about the services and activities that are outside social care services and which will help you live life to the full - the universal services

• We will explain how we find out what help and advice you need - the assessment

• We will explain how we can help you to maintain your independence or carry on providing care - support planning

• We will explain what, if anything, you will have to pay - the funding criteria

• We will explain what will happen if we provide short term support - intermediate care or reablement

• We will explain how services are reviewed - either after a period of time or due to a change of circumstances - reviewing your support

• We will explain how you contact us about the information and support we provide - comments, compliments and complaints

At each stage, there will be a simple explanation and links to relevant services. In addition you will find links to external local, regional and national sites where you can find more information and links to policies, strategies and procedures which tell us how we need to work.

Finally; through our getting involved pages, we will tell you what is happening and how you can become involved.