DACHS maintains a register of people that are Deaf, hearing impaired or who have a dual sensory loss.
The Deaf Support Service aims to enable hard of hearing, Deaf and dual sensory impaired people to lead independent and fulfilled lives.
What services are available?
- Assessments of need
- Information about coping with hearing loss
- Communication tips
- Drop-in service
- Advocacy and advice
- Sign-posting
- Resource centre
- Equipment to alert to environmental sounds
- Carers assessments
- Direct payments
There is a Duty Officer available between 10am -and 1pm Monday, Tuesday and Thursday. Outside these hours, messages can be left at reception or using the contact options below.
Planned appointments are available either at the centre or if you are unable to travel, within your own home.
Resource room
The resource room has specialist information and a display of assistive environmental technology.
Contact information
Deaf Support Service
Queens Cross Network
Wellington Road
Dudley
DY1 1RB
Text Relay Service
A new service is being introduced to help customers who are hard of hearing, profoundly Deaf or have a speech impairment, contact the council easily.
The service, called text relay, will run alongside the existing minicom service before replacing it completely.
See the text relay service page for further information.
Telephone: 01384 813462
Minicom: 01384 230025
Fax: 01384 813464
Text phone: 07900 161213
Email: Deaf Support Service
