Dudley Metropolitan Borough Council - Carer's Emergency Card

Carer's Emergency Card

Many carers worry what will happen to the person they care for if they themselves have an accident or medical emergency. Thankfully, this is a rare occurrence but it is a genuine concern nevertheless. In response, Dudley Social Services and Housing Directorates have launched a Carer's Emergency Card.

How does it work?

The card states that the holder is a carer. It then asks people to advise the Housing Directorate's Emergency Contact Centre that a carer has had a medical emergency. Each card carries a unique code number. No personal details are shown. When the Centre receives the call it will follow the contact instructions given in the carer's record. If it cannot reach the named contact, Social Services or another relevant agency will be advised of the need for assistance for a cared person. This is a free, 24-hour, all year round service.

How do carers apply?

Ring the Carers' Co-ordinator on 01384 818723 for an application form or print off a form as found at the end of this page.
Complete and return the form. Note: you will be asked for a lot of information about the cared for person. This is to enable the Centre to respond appropriately. Information will only be used in event of an emergency.
The Centre will record the information and send out the card.
Carers need to inform the Centre of any change of circumstances or contact details.

You will then be able to enjoy peace of mind, knowing that, in the event of anything happening to you, someone will help the person you care for.