Dudley Metropolitan Borough Council - Services for People with a Hearing Impairment

Services for People with a Hearing Impairment

"The Social Work Team for the Hearing Impaired aims to significantly contribute to an improved quality of life for Dudley's deaf, deafblind and hard of hearing population, to achieve their full potential and have an equal chance, as well as right, to be included as full members of society."

Social work service for adults and children

A confidential social work service is available for assessment and care management. Services for children also include the Dudley deaf children's youth club for deaf and hard of hearing children.

Trouble hearing the doorbell, TV or telephone

Following assessment our Technical Officer is able to provide some specialist equipment or advice and guidance on the following:-

Doorbell systems
TV amplifiers
Minicoms
Loop systems
Baby alarms

Resource Room

Equipment on display and public information including magazines and videotapes, CD Roms on Deaf and Deafblind issues for loan or reference.

Interpreting Services

British Sign Language interpreting service available on:

Telephone: 01384 813400

Minicom: 01384 74667

How to contact the service

Call in at the office at:

Queens Cross Network,
Wellington Road,
Dudley
DY1 1RB

Duty workers are present between 10.00am and 1.00pm on Monday, Tuesday and Friday.

By Appointment -

Telephone: 01384 813462

Minicom: 01384 230025

Fax: 01384 813464

Appointments are available 9.00am - 4.30pm on Monday and Thursday and 9.00am - 4.00pm on Friday.

We are a small and busy team, if there is no-one available please leave a message and we will try to make an appointment to see you as quickly as possible.

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