Public Information Leaflets

Updated September 2008  (1.05 MB)

Information about services from Dudley's Integrated Living Team for people who have brain injury, their family and carers.  (133 KB)

This leaflet provides an introduction to the full Better Care, Higher Standards document, The Dudley Charter, which aims to encourage a partnership between the organisations providing services, such as social 
services, housing and health, and the people who receive them.  (230 KB)

Information for parents and carers involved in an enquiry taking place because of concerns that a child in the family might be at risk of harm through child abuse.  (204 KB)

The Children's Disability Register was launched in 1998 by Dudley Social Services Department, Dudley Education Department, Dudley Health Authority and Dudley Priority Health NHS Trust. These organisations are seeking to provide the best and most useful services for all children with disabilities living in the Dudley Borough  (34.3 KB)

Children with Disabilities Services  (69.5 KB)

At some stage in their lives many people in our community may feel that they need help and support with the tasks of daily living. We recognise that each individual has their own particular circumstances and needs. The aim of community care is to provide services to enable people to live as independently as possible.  (212 KB)

The Complaints Procedure provides local people with an easy, fair and accessible way to raise complaints, compliments or comments about social care services.  (74.2 KB)

for deaf, deafblind and hard of hearing people living in the Dudley Borough  (87.7 KB)

Direct Payments  (101 KB)

Are you a carer? Do you care for a relative or friend of any age with a disability or long term illness or for someone who is older and frail?  (1.60 MB)

FACS (Fair Access to Care Services) provides a framework that determines how councils should carry out assessments and reviews. This leaflet describes the assessment process and outlines the different bands of eligibility criteria.  (382 KB)

Everybody needs good neighbours  (125 KB)

Fostering is about looking after children and young people in partnership with their parents and social workers. This may be for weeks, months or even years, until they go back home, move to another family or are old enough to live independantly  (193 KB)

How to access your personal information  (2.04 MB)

How to get in touch with the Directorate of Adult, Community and Housing Services  (202 KB)

Information about Child abuse  (193 KB)

Information about the role & responsibilities of the Area Child Protection Committee  (56.3 KB)

Information for families about Assessment 
 (211 KB)

A Child Protection Conference is a meeting of people who know and work with children and families. They are arranged by the Social Services Department and are held to talk about children who may be at risk of harm.  (263 KB)

This leaflet provides information about the financial arrangements for people who are funded by their local council and are moving into a care home.  (658 KB)

The Directorate of Childrens Services recognises that it is necessary to provide a framework for staff and foster carers who work with children and young people who are looked after in relation to sexual health and personal relationships.  (170 KB)

Private fostering is a cause for concern for all professionals working with children. This leaflet helps explain these issues.  (146 KB)

Contact details for the Visual Impairment Team. They are a specialist team who can provide advice, support, information and where necessary equipment and training.  (32.0 KB)

This leaflet provides an introduction to what is required of providers of care, employment agencies, business and other stakeholders affected by the implementation of the Government's PoVA scheme  (109 KB)

Advice and assistance for all your language, cultural, religious and anti-racist practice needs.  (132 KB)

The local authority has a duty to assess the needs of people with a physical disability, this is undertaken by the Social Services Department and primarily by the Occupational Therapy Section. This leaflet advises about this issue.  (163 KB)

Short term personal home care with a comprehensive assessment of longer term needs.  (127 KB)

Fairer Charging - guidelines to charges for social care services at home.  (51.0 KB)

This leaflet has been produces to give a brief introduction to the services provided by Dudley's Directorate of Social Services and its partner agencies.  (328 KB)

Dudley's adoption agency endeavours to offer a comprehensive adoption service. Our priority is to find families for children who need adoptive homes and to support families when these children are placed with them.  (249 KB)

Social Services' main responsibility is to promote and safeguard the welfare of children in need by providing services. This leaflet advises on the help that is available.  (750 KB)

Dudley Social Services has been actively promoting the involvement of service users and carers in the planning, delivery and evaluation of services. This leaflet gives details on all these issues.  (277 KB)

Dudley's Youth Offending Service, often referred to as YOT, is a partnership of several organisations and includes staff from the police, the local council, health services, the probation service and Connexions.  (90.6 KB)