Leaflets translated in Urdu

All adults should be able to live lives that are free from fear of harm and have their rights and choices respected. Some people are more vulnerable to abuse and need additional protection.  (1.75 MB)

Information about services from Dudley's Integrated Living Team for people who have brain injury, their family and carers.  (1.74 MB)

Better Care Higher Standards  (654 KB)

2001 census figures indicate that there are around 35,000 Carers in Dudley Borough, many are not known to any agency. Some may not even think of themselves as Carers. Dudley Social Services has set up a Carers' Network to address these issues.  (1.41 MB)

Information for parents and carers involved in an enquiry taking place because of concerns that a child in the family might be at risk of harm through child abuse.  (337 KB)

The Children's Disability Register was launched in 1998 by Dudley Social Services Department, Dudley Education Department, Dudley Health Authority and Dudley Priority Health NHS Trust. These organisations are seeking to provide the best and most useful services for all children with disabilities living in the Dudley Borough  (1.44 MB)

Children with Disabilities Services  (1.30 MB)

At some stage in their lives many people in our community may feel that they need help and support with the tasks of daily living. We recognise that each individual has their own particular circumstances and needs. The aim of community care is to provide services to enable people to live as independently as possible.  (1.60 MB)

Complaints, Compliments, Comments - Adults  (826 KB)

for deaf, deafblind and hard of hearing people living in the Dudley Borough  (863 KB)

Direct Payments are cash payments given to you to pay for your care instead of the council's Directorate of Adult, Community and Housing Services (DACHS) providing the care directly.  (1.82 MB)

FACS (Fair Access to Care Services) provides a framework that determines how councils should carry out assessments and reviews. This leaflet describes the assessment process and outlines the different bands of eligibility criteria.  (1.06 MB)

Dudley Social Services provides a wide range of services to the public. In order to provide these services it is necessary to collect information about you and to keep detailed records.  (1.59 MB)

How to get in touch with social services  (1022 KB)

This leaflet helps define the process of assessment. Through making an assessment of your situation it should be possible to see what help and support you and your family might need, and who could best give that help.  (295 KB)

A Child Protection Conference is a meeting of people who know and work with children and families. They are arranged by the Social Services Department and are held to talk about children who may be at risk of harm.  (343 KB)

This leaflet provides an introduction to what is required of providers of care, employment agencies, business and other stakeholders affected by the implementation of the Government's PoVA scheme  (1.27 MB)

Short term personal home care with a comprehensive assessment of longer term needs  (1.58 MB)

Fairer Charging - guidelines to charges for social care services at home.  (1.00 MB)

This leaflet has been produces to give a brief introduction to the services provided by Dudley's Directorate of Social Services and its partner agencies.  (1.53 MB)

Dudley's adoption agency endeavours to offer a comprehensive adoption service. Our priority is to find families for children who need adoptive homes and to support families when these children are placed with them.  (259 KB)

Dudley Social Services has been actively promoting the involvement of service users and carers in the planning, delivery and evaluation of services. This leaflet gives details on all these issues.  (156 KB)

Dudley's Youth Offending Service, often referred to as YOT, is a partnership of several organisations and includes staff from the police, the local council, health services, the probation service and Connexions.  (1.38 MB)