Fair access to care services (FACS)

 

These guidelines are known as Fair Access to Care Services and often referred to as FACS.

Fair Access to Care Services provides a framework that determines how councils should carry out assessments and reviews, support individuals through these processes and provide or commission services to meet the needs of adults, subject to available resources.

 

The Department of Health has identified 4 bands of need. These are known as eligibility criteria and include Critical, Substantial, Moderate and Low.

 

An individual’s needs may not always fall only within one band. It is also important to note that an individual's needs may be assessed as not falling within any of the eligible bands. This could happen either when they first seek social care support or when their needs are reassessed as part of a review.

In this situation Dudley Council will support these people:

 

 

or by providing alternative services as part of community developments such as Supporting People, Priority Neighbourhood Schemes or links to prevention or health promotion opportunities.

 

Providing services

 

Once an assessment of need has been undertaken care packages, involving service users and carers, are constructed and put in place.  Care packages will be of varying intensity and may be delivered in their own home, day centre or within a care home environment to enable them to live as independently as possible.

Social Services will: