When you report a fault it is important that you give us as much information as possible. To help you, the Interfinderlink below contains a number of labelled diagrams to help you to describe the fault in your home.
There are two ways for you to report your fault:
Call the Repairs Management Centre on 0300 555 8283 - The centre operates from 8 am to 8 pm, 7 days a week, for routine and urgent repairs, and will deal with all emergency repairs outside of these hours.
or
On-line – simply log the details onto our repairs system via Interfinder
