There are many ways in which a person or their family can become homeless, often through no fault of their own. In Dudley, our aim is to prevent homelessness whenever possible, and to offer a range of housing options to people who are homeless or have other urgent housing needs.
If you are homeless or face the prospect of losing your home, please contact Dudley Council Plus on 0300 555 2345 or call in (address below). A Customer Services Advisor will take some details from you and will make a referral to our Homelessness Prevention and Response Team.
Please do not give up your existing accommodation unless absolutely necessary. Always try and obtain advice first before anything happens. We are always here to help. If you find yourself without a roof over your head over the weekend or outside of office hours, please don't hesitate to call our emergency housing team on 0300 555 8283 for help.
Where and when to find homeless advice
Dudley Council Plus
259 Castle Street
Dudley
Opening hours Mon-Fri 8.00am - 6.00pm
You can also visit the Shelter Website for further information regarding housing-related problems, or the Homeless Black Country local website.
Mortgage arrears advice
Free mortgage arrears advice is on offer to anyone in the Dudley borough who fears they may lose their home due to property repossession and mounting debts.
The advice, which is available to anyone who lives in the borough, is the result of a service developed by the Dudley Council’s homelessness team and the Dudley District Citizens’ Advice Bureau. It is aimed at anyone who is having difficulty keeping up their monthly mortgage payments.
Anyone who wants to use this free, confidential service should telephone 01384 816499 or visit their local Citizens’ Advice Bureau. All discussions are strictly confidential.
Nationally, there is a free, impartial advice service available to homeowners at the Direct Gov website or by calling the National Debtline on 0808 808 4000
Further information
Please see related documents below to view the Homelessness Guide. This leaflet contains information on:
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who the guide is intended for
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advice about having nowhere to live in the near future
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advice about receiving official notice that the accommodation you are living in is going to come to an end
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having nowhere to live right now
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living within serious situations such as domestic abuse and needing to get somewhere else to stay without delay
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emergency help
