Due to planned maintenance there may be disruption to this site on Sunday 11th January from 8am through until 6pm. We apologise for any inconvenience that this may cause.
 
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Customer Charter
Dudley Council is committed to ensuring customers receive a high level of service in all leisure centres across the borough.
 
By listening to our customers we will constantly strive towards improving and updating our facilities, whilst ensuring that each visit is a pleasant experience.
 
We Promise
 
Our Staff will:
 
  • be friendly, polite and will greet all customers on each visit
  • be easily identifiable by name badge and uniform
  • answer all telephone calls in a friendly and professional manner
  • make cleanliness a priority in all our centres
  • ensure vending machines are fully available and that any repairs are reported immediately
  • ensure the safety and welfare of customers at all times
  • offer encouragement and support.
 
Our Facilities will:
 
  • clearly display opening times
  • be welcoming and inviting
  • display pool temperatures
  • have clear signage
  • provide our customers with details of activities/events taking place at other Dudley Council sites
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© 2005 - 2009 Dudley Metropolitan Borough Council, Council House, Priory Road, Dudley, West Midlands, DY1 1HF