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Commercial Waste Spillage

If you have had a commercial waste collection and there has been a spillage please contact us immediately. Similarly if you witness or discover a commercial spillage please ensure that we are notified.

Trade waste must be packed in suitable containers provided so that it cannot fall out, blow away or escape from the receptacle such that it could cause pollution or harm to anyone. It is the responsibility of the producer of the waste to ensure it is contained properly and securely to ensure that it does not spill out of the containers/sacks provided.

However, if waste is spilt during the collection by the collectors and it hasn’t been cleaned up, please contact us as per the details below.

Reporting a spillage on the road

If you see a spillage on the road that could cause a hazard, or you have been involved in a commercial spillage please report it immediately. Please use our online form.

If I am not satisfied with the service I have received from the Council, how do I complaint?

If you feel we have failed to provide you with good service, please contact us and we will endeavour to resolve any concerns you may have. We also have a formal complaints procedure.

Contact Details

  • Name Commercial Waste and Recycling, Environmental Management
  • Address Directorate of the Urban Environment, Waste Care, Lister Road Depot, Lister Road, Dudley, West Midlands
  • Telephone 01384 814788