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Support for carers

Dudley Carers Hub

Dudley Carers Hub

In summer 2018 we launched Dudley Carers Hub and Wellbeing Service. A brand new one stop shop for carers of all ages. Located in Queens Cross Centre, Wellington Road, Dudley, DY1 1RB, the hub offers up to the minute information, advice and a range of support to anyone caring for a family member of friend. There is specialist advice for child carers, parent carers and carers of adults. Lots of help is on offer including:

  • Information on financial and legal issue

  • Information on social care and healthcare services

  • Details of respite services

  • Help with support planning

  • Support with getting out and about including social groups and carers groups

  • Advice on arranging a carers assessment

  • Training courses for carers

  • Help with accessing health and wellbeing service for carers

You can either:

Pop into the hub

Call us on 01384 818723

Email us on carers.network@dudley.gov.uk

Who is a carer?

A carer is someone who looks after a relative, neighbour or friend of any age who has a long term illness, disability or is older and frail. See the links on the right under ‘Related pages’ for more information about how we support carers of adults in Dudley. You can also download our leaflets on the section ‘Related documents’.

If you are a carer of a child or young person aged 18 or below, you will still find much of the information on these pages useful but may also wish to look at the Dudley Disability Service information.

See Services for Carers from Dudley Council or Services for Carers from other organisations  for details of support that is currently available. If you cannot find what you are looking for on these pages, you can call our carers advice line on 01384 818723, or email carers.network@dudley.gov.uk.

Carers UK Digital Resource

Dudley Carers Hub has joined together with national charity Carers UK to offer local carers a useful online resource, full of up to the minute information and links.

You can find an elearning course, a care and support app, masses of free Carers UK guides and links to lots of information and local resources. Use Dudley’s free access code: DGTL3392 to register and get what you need.

What's new

Carers Rights Day

Carers Rights Day, hosted by Carers UK takes place every year to highlight the needs of the many unpaid carers caring for family members or friends. This year Dudley Council along with Dudley Carers' Alliance launched an initiative to encourage Dudley borough employers to sign up to become carer friendly employers. This was launched on Carers Rights Day - Friday 25 November. Employers - both small and large will be helped and encouraged to ensure that they are providing a carer friendly workplace environment. An official pledge, along with both employee and employer guides are on offer, as well as support, information and advice. These are available for download below. More information on encouraging your employer to sign up is available from the Carers Coordinator on 01384 818723.

From the 1st April 2015, the Care Act 2014 for the first time, has ensured that  carers are recognised in law the same way as those they care for. The Act has placed a new duty on local authorities to undertake a ‘carers’ assessment’ on the basis of appearance of a need for support.

:: more information on the care act - implications for carers

See our latest newsletters for full information about what's new in the borough for carers and those they support.

Getting Involved

Carers Café

This is a new group and an opportunity for you to meet up with other Carers and share experiences. Please see the flyer below for further information and information about future dates.

If you would like to get involved with planning and developing services and support or provide feedback there are several ways you can do this - see the getting involved pages.

Seeking work as a 'carer'

The word 'carer' is used in many different ways. These pages are about people who provide  support for a relative or friend and are not paid a wage to do so (although they may be claiming carer's allowance). If you are interested in working for the Council as a home care assistant, or in another capacity, please click on Jobs and Careers to be redirected to our job opportunities pages.

If you are interested in becoming a Personal Assistant (PA) either for a relative or for someone else there is a lot of information on becoming a PA on the Community Information Directory.