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Direct Payments

If you have been assessed by adult social care as eligible for social care support and are receiving a personal budget, you can choose to take this as direct payments. This means that the council will give you the money to purchase your own care and support (this is not a 'benefit' and can only be used to buy the care and support services that you need). Direct payments provide choice, flexibility and control over your care and allows you to live a more independent life. You can discuss direct payments with your social worker, or the direct payments co-ordinator on 01384 814979.

There is another Direct Payment. This is to do with benefits. Instead of using an order book to get benefits they get paid straight into a bank account or post office account. The information here is not about the kind of Direct Payments to do with benefits.



We have a range of leaflets which explain how direct payments work. These are available on request, or can be downloaded below:


Lots of information for people taking direct payments, about employing care and support staff, or about using the services of a care agency is available on the Dudley Community Information Directory. The directory also lists a personal assistant directory, as well as a list of support providers who work to support people taking direct payments with the responsibilities that come along with it.

There is support available across the Dudley borough from the following support providers, to people receiving direct payments:

Ideal for All - www.idealforall.co.uk
Action for Employment - A4E
Local Support Team

Direct payments - events, courses and information

Free Training for Direct Payment Employers and Personal Assistants - September 2015 in Birmingham

For further information please see the following flyer.

Online Adult and Children's Safeguarding Training available to everyone receiving direct payments and their PAs

Dudley  MBC has online training to provide you and your child/the person you care for with information about keeping safe. We strongly recommend you and any PAs you employ undertake the Adult course and Children’s course if appropriate.

- adults safeguarding online course

- children's safeguarding online course

Workplace Pensions for Personal Assistants - What individual employers need to know

Workplace pensions for PAs are being introduced between Feb 2015 and Feb 2018. See information produced by Disability Rights UK and contact your Direct Payments Support Service Provider if you want know how it will affect you.

- visit PA Directory

Training Courses for Personal Assistants and people with personal budgets who directly employ staff

Dudley MBC have a number of courses that are suitable for personal assistants and people with a personal budget who directly employ staff - more information is available from our Learning and Development pages.

Would you like to make contact with other individual employers or other PAs?

The IMPACT group hold forums and network meetings where employers and PAs can get together in a relaxed and neutral atmosphere. We are always very happy to see new PAs and individual employers from Dudley at our events. See the IMPACT group page for further information and the related brochure.

We are always very happy to see new PAs and Employers from Dudley at our events, so if you would like to attend our next one, please call Jeni on 01902 551083 or email jeni.kingston@wolverhampton.gov.uk and we will put you on our mailing list.

Funding for employer and or PA training

If you employ your own care and support staff, you can apply to Skills for Care to get money for training for you and your personal assistant. The money that is available is called individual employer funding. See Individual Employer Funding for further information.

Find My Local 
Helping you find services and information for the local area.

Contact Details

Direct Payments Co-ordinator

Tel: 01384 814979