For the last few years all councils in England and Wales have been working with partner agencies, users of services and carers to transform how adult social care support is delivered. The guidelines for this come from an initiative called Think Local, Act Personal.
The first stage of this was called Transforming Adult Social Care and if you follow these links you can find out more about the principles and how we set about things in Dudley.
The next stage of Think Local, Act Personal is called Making it Real. Making it Real is a set of standards or markers which directly relate to the experiences of those who use our services or who care for people who do. These markers will be used to support all those working towards personalisation. This will help organisations check their progress and decide what they need to do to keep moving forward to deliver real change and positive outcomes with people. You can see these markers in the document at the foot of this page - also available in an easy read version.
Read on to see what we are doing now to Make it Real in Dudley and what we need to take into consideration when developing and implementing our action plan.