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Adult Social Care Local Account improving our lives, making a difference

The council produces an adult social care local account or annual report every year.

The account helps residents to find out about the performance and future plans for adult social care services in the borough. The latest published local account is available below.

Adult social care local account 2015

The local account for 2015 is now live. The summary and easy read versions will be available soon. Please see link below:

:: Local Account 2015

All other formats and previous years local accounts are available  at the bottom of this page.

Every year the council works with may people, organisations and partners to make sure that they produce an honest, open and transparent account of the previous year's activity. The report, which covers the last financial year, states how the council has performed as a provider and commissioner of adult social care services.

As well as reporting on performance to date, the report includes plans for the future in each of these areas. In addition the report contains real stories of people who have received adult social care as well as comments from people about their experiences. It is also calling for people to comment on the report and get involved in future reports.

Feedback - We need your views!

Dudley Council is keen to obtain feedback on the 2013 -14 local account. After reading the document, please take a few moments to complete our online survey. Any comments will be used to improve the account for future years.

What is an adult social care local account

  • a document that tells people how well we have done in delivering adult social care against our priorities

It outlines

  • the challenges we face

  • the work we plan to focus on over the coming year

It should

  • cover all aspects of adult social care


Why have an adult social care annual report

Local and self regulation

  • Councils are responsible for their own improvement

  • The annual report process should have a strong focus on citizens and carers, their feedback, and how they can help define excellence

  • Sharing data and information in an open and transparent way for the purposes of local accountability and citizen empowerment in decision making

  • Adult social care services encompassing the wider health and well being agenda by 2013

  • All councils should follow the Adult Social Care Operating Framework


Role of the Care Quality Commission - reduced

  • Annual Performance Assessment for adult social care abolished and replaced by a requirement to provide an annual report

  • CQC will undertake safeguarding inspection activity only if requested by the Secretary of State or ADASS (Association of Directors of Adult Social Services)



If you would like to request any performance information that is referenced in the Local Account 2013 - 14 please contact Shelley.brooks@dudley.gov.uk or telephone 01384 812418.