Who is responsible for a Blocked Drain? Drains and Sewer Responsibilities depends upon where the blockage has occurred in the sewer network serving your property.
In the case of drainage problems for tenants in Council Houses, please contact Dudley Borough Direct.
If your private drains or sewers are overflowing, you will need a drainage contractor to deal with any blockage. See "Yellow Pages" under "Drain and Pipe Cleaning". If you are uncertain if any blockage is in the public or private sewers, the Water Company should be able to determine this, once on site, then recharge you the cost of any work on the private sewers.
In the event that private drainage matters are not resolved, the Council will remedy the problem through use of its enforcement powers.