It is the Council’s responsibility to maintain its property to a ‘decent’ standard.
However, some repairs are the responsibility of the tenant. These are detailed in the Repairs Handbook and Tenancy Conditions.
Dudley Council has a dedicated Repairs Management Centre which is staffed by operators who are well trained and committed to providing a quality service to all tenants. The centre boasts state of the art telephone technology and computer software, ensuring that your repair enquiries are dealt with quickly and effectively.
If, after your repairs have been carried out, you find excess waste left behind by Council employees, please phone us on 0300 555 8283 to report it.
A repairs handbook is available to download below.
How to report a repair