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Computers and IT help

Using a computer

All libraries have computer facilities which are free to use.  You can drop into any library and use a computer straight away if one is free.  Alternatively you may book online using your library card and your PIN which is usually the last four digits/letters of your postcode.  If have any difficulties contact your library.

You can read the full terms and conditions for using the public access PCs.

Help, support and learning with computers, tablets and technology

All libraries offer free computer access for up to 4 hours a day, plus the following support is available for those who need a bit more help.  Take a look at a case study of a Library customer who was helped to improve her digital skills.

  • Any Library, any time: All computer users receive on-the-spot help with simple IT queries at any time.

  • Short Courses
    Free short courses and taster sessions on basic computer skills or family history are available to book. Some libraries also offer iPad taster sessions. Please contact your local library for details.

  • Adult Learning
    Some libraries offer more structured tutor-led learning courses and workshops that may lead to a qualification. There is a charge for these courses but concessions may be available. 

  • Drop in sessions
    Need help with computers? Your local library can help you with Internet and e-mail, smartphones, tablets, jobsearching, online applications and form filling including Universal Credit and Universal Jobmatch. Drop in to your library for help at one of these times:

  • 1-to-1 help: You can book a time to get some 1-to-1 help- details below.


Brierley Hill Library: Drop-in :Tuesday 2pm - 4pm & Wednesday 3.30pm - 4.30pm. 1-to-1 IT help: Monday 10.30am to 12pm & Friday 9.30am -10.30am [also for BeOnline week: Monday 6th March from 10am to 11am].

Coseley Library: Drop-in: Friday 2pm - 4pm

Cradley Library: 1-to-1 IT help: Tuesday 2.30pm - 3.30pm

Dudley Library: Drop-in sessions: Monday 2pm - 4pm , Tuesday 2pm - 4pm, Wednesday 2pm-4pm, Thursday 9.30am - 11.30am, Friday 3pm - 4pm.

Gornal Library: 1-to-1: Wednesday 10.30am - 11.30am (by appointment), Wednesday 11.30am to 12.30pm (by appointment).

Halesowen Library: 1-to-1: Wednesday 2pm - 3pm, Saturday 11am-12pm & Saturday 2pm - 3pm.

Kingswinford Library: Drop-in session: Monday 10.30am - 11.30am. [Also for BeOnline week: Wednesday 8th March, 10.30am to 11.30am].

Long Lane Library: Drop-in: Thursday 10am - 11am.

Lye Library: 1-to-1: Friday 11am - 12noon.

Netherton Library: drop-in: Monday 10am - 11am.

Sedgley Library: Drop-in: Wednesday 2.00pm - 4pm. Friday 2-3pm (bookable session for basic help).

Stourbridge Library: Drop-in Tuesday 11am - 12noon & Wednesday 2pm - 3pm. Phone for 1-to-1 sessions.

Wordsley Library: One-to-one: Monday 2pm to 3pm. Drop-in Wednesday 2pm - 3pm.

  • Work Clubs in libraries: For help and advice using Universal Jobmatch, writing CVs, and applying for jobs.

Brierley Hill Library: Thursday 1.30pm - 3.30pm.

Dudley Library: Wednesday 10.00am - 12.00pm.

Halesowen Library: Friday 12.15pm - 2.15pm.

Stourbridge Library: Tuesday 1.30 - 3.30pm.

Connecting Mobile Phones

You may be able to download photos from your phone.  This is done by using the USB cable provided with your phone and connecting to the USB port on the PC.  Once connected you may need to choose 'mass storage device' if given the option on your phone.

Some phones will require the PC to have phone software installed in which case you will not be able to download anything from your phone.

Photo Editing

All public PCs have GIMP photo editing software installed.  This works very similar to Adobe Photoshop and allows you to carry out most photo-editing tasks (see tutorial links below).  We do have Adobe Photoshop on selected computers (so you must book the correct computer when you make an online booking).

GIMP Documentation

The following are excellent links to GIMP documentation so you can start editing your photos from scratch. 

Gimp User Manual

Gimp Quickies - Excellent basic tutorial for common tasks

 Full Tutorials - Lots of tutorials organised by beginner, intermediate and expert users.