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Due to essential server upgrades, the following will be unavailable: 24th to 25th Sept - some online mapping, 25th Sept - All online forms, 27th Sept - All online forms. We apologise for any inconvenience.
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How to contact Benefit Services

Email: customers.benefits@dudley.gov.uk

                               
Call:

Housing Benefit Enquiries ..........................................................

Overpayments Enquiries ................................................................

Appeals Enquiries .........................................................................

Fraud Enquiries ............................................................................

Free School Meal Enquiries ............................................................

0300 5558100

01384 814875

01384 814978

01384 815635

01384 814988

Post:

Benefit Services,
Directorate of Corporate Resources
Council House, Priory Road,
Dudley,
DY1 1HF

 
Visiting us:

Housing and Council Tax Reduction Enquiries,
Dudley Council Plus, Castle Street, Dudley, DY1 1LQ

8.30am until 5.00pm
Monday to Friday,
9am until 12 noon Saturday

  

When Contacting Us

Every effort is made to ensure when you visit us or call us at any of our enquiry points you are treated with respect and dignity.  If possible, your query will be resolved without the need for you to contact us again, if however further information is required, you will be advised accordingly.