The safe, quick and easy way to pay, with a full guarantee against errors. Compared to other payment methods, monthly direct debiting offers you the following advantages:
Saves You Time - No more queuing to pay, no more cheques to write!
Saves You Money - No more stamps to buy or envelopes to find!
Lower Administration Costs - Help to keep the council tax as low as possible by reducing handling costs.
Gives You Peace Of Mind - Your bank/building society makes sure your bill is paid on time.
Payment For Someone Else - e.g. an elderly relative.
Full Guarantee Against Errors - See the Direct Debit Guarantee
Setting up a direct debit to pay your council tax in monthly instalments is simple, call 0300 555 8000 to sign up over the phone, or just complete and return a direct debit instruction. To obtain an instruction form:
You will be notified of the amounts to be debited at least 14 days before the first payment date. If you have any queries about the direct debit scheme, please telephone 0300 555 8000, email our Billing Section or visit the Direct Debit website
Once your direct debit application has been approved, you may then register for e-Billing
Via The Internet Through WebPublic
WebPublic allows customers to make online bill payments in a safe and secure environment. If you hold a Debit or Credit card you can now pay your bill via the Council's online payment system free of charge. Visit our WebPublic page for further details.
By Phone With A Debit or Credit Card (24 Hours A Day)
Just ring CallPay on 0300 555 7000 when a payment is due. Please have your account number and debit or credit card ready when calling.
Just call your bank and quote:
Account Name: Dudley Metropolitan Borough
Bank: HSBC, High Street, Dudley
Sort Code: 40-19-28
Account Number: 20950688
A reference must be also be quoted to enable us to identify you. This will be your Council Tax account reference, (8 digit number starting with 5 as shown on your bill), prefixed with 09 - eg - 0951234567
Cheques should be made payable to "Dudley MBC" and sent to:
Director of Corporate Resources, Dudley MBC, P.O. Box 3, Dudley, DY1 1HG
Please remember to write your name, address and Council Tax account reference (as shown on your bill) on the back of the cheque.
Dudley Council Plus
Castle Street, Dudley. 1 minute's walk from Dudley market and bus station.
(Opening times 8.00am - 5.30pm weekdays, 9.00am - 12.00pm Saturdays).
Cash and Cheque Payments
You will need to bring a letter with your personal barcode on, such as your bill or a reminder for identification.
Locate your nearest Post Office
Cash Only Payments
Through PayPoint at any shop displaying the PayPoint sign. You will need to bring a letter with your personal barcode on, such as your bill or a reminder for identification.
Find out more about Paypoint
Find your local Paypoint agent
Cash Only Payments
Through Payzone at any shop displaying the Payzone sign. You will need to bring a letter with your personal barcode on, such as your bill or a reminder for identification.
Find out more about Payzone
Find your local Payzone agent
Change the way you pay
If you wish to change how your pay your Council Tax, please fill in this form