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Fix-a-Home information

Dudley Trading Standards and Age UK Dudley often get telephone calls from people who need someone to do repairs or small jobs to their homes. We decided to put together this list, which we call `Fix a Home` to meet this need.

Traders may have applied, been invited or been recommended by a satisfied customer, to be included on the list. We have tried to include only reliable trades people who will do a good job at a fair price, although we should point out that the price is not subsidised by anybody or discounted to users of this list.  Traders on our list go through a selection process and will have made certain commitments before being accepted.

We know things can sometimes go wrong when jobs or repairs are undertaken, even in the best run organisations. We can't prevent the odd `hiccup` but we hope the traders on our list will make sure that things are corrected if this does happen.

Neither Dudley Trading Standards nor Age UK Dudley can be held accountable for any dispute resulting from the use of a listed trader. Neither Trading Standards nor Age UK Dudley can accept any liability for, or underwrite the quality of work done by listed traders.

However, if you are disappointed or dissatisfied, please inform Trading Standards or Age UK Dudley so that the matter can be considered. Dudley Trading Standards will give you as much help as possible to resolve the dispute, including, as a last resort, advising you to take appropriate legal action in the Small Claims Court.

If you have used traders on our list, please take a few moments to fill in a Satisfaction Survey, where your comments – good and bad – will help us to ensure future clients benefit from the best we can offer.