22 - Digi TV users urged to fill in survey

 

Dudley Council launched its Digi TV system in September last year and since then the successful site has received more than 50,000 hits.

 

Council bosses are now calling on users to fill in a questionnaire about the site so they can learn more about what Dudley residents want from the service. The survey can be completed at the site which can be can be accessed by residents with any digital interactive television package such as Sky and Virgin Media (including Telewest and NTL).

 

People can complete the survey by hitting the main menu and going to the report and request area, then the contact us option.

 

“We’ve been very pleased with the number of people utilising the new service since its launch. We would really appreciate it if more people would complete the survey while they are on the site so we can get a better idea of what they like most about the service.”

 

 

  

Through the pioneering service people can also report things such as litter, potholes, vandalism, bin collections, council housing repairs, abandoned vehicles and street light problems through the new system. Residents can also find out more about the council’s services by requesting benefits leaflets, recycling services, vote forms along with direct debit, blue badge, school register and housing register application forms.

 

On top of all this, people can search for jobs and make appointments to visit their GP.

 

Dudley is one of the first authorities in the midlands and the first in the Black Country to take on Digi TV and people will be able to access the Dudley site from anywhere in the country.

 

The Dudley Digi TV site also includes information on the council’s services in relation to care and caring, jobs and careers, home and housing, leisure and culture, transport and streets, rubbish and recycling, education and learning and community safety.

 

To access the site people simply need to press the interactive button on their remote controls and follow the interactive services through to local services. Users can fill in their details to request information using the control in the same way as texting from a mobile phone.