If you have had a commercial waste collection and there has been a spillage please contact us immediately. Similarly if you witness or discover a commercial spillage please ensure that we are notified.
Trade waste must be packed in suitable containers provided so that it cannot fall out, blow away or escape from the receptacle such that it could cause pollution or harm to anyone. It is the responsibility of the producer of the waste to ensure it is contained properly and securely to ensure that it does not spill out of the containers/sacks provided.
However, if waste is spilt during the collection by the collectors and it hasn’t been cleaned up, please contact us as per the details below.
If you feel we have failed to provide you with good service, please contact us and we will endeavour to resolve any concerns you may have. We also have a formal complaints procedure.