Recently Viewed

Close Remove All

dudley metropolitan borough council header logo the historic capital of the Black Country
Dudley Skyline

Community Equipment Service (CES)

The Community Equipment Service (CES) provide a range of equipment issued on loan to enable people to remain independent in the community.

Following an assessment of need by a professional health and social care worker, equipment will be issued to help people to remain independent in their own home.  Equipment can range from simple aids for daily living to more complex pieces of equipment.

What is the Community Equipment Service?

  • The CES is a jointly funded service between Dudley Metropolitan Borough Council and the NHS.
  • The service is provided through health and social care professionals such as nurses, occupational therapists etc. 
  • The service arranges the delivery of equipment to support people with physical disability, frailty or following surgery to remain in their own home longer.

How do I apply?

To request an assessment please contact the Access Team on 0300 555 0055 Option 3.

How much does it cost?

There is no charge for equipment provided by CES.

Service standards

  • Deliveries will be attempted within 5 working days (unless dated) of receipt of order at CES, providing stock is available.
  • Emergency requests will be prioritised and delivered the same day or next working day, providing stock is available.
  • If breakdowns cannot be repaired, equipment will be replaced.
  • All enquiries will be dealt with promptly and courteously and client confidentiality will be respected at all times.
  • We will measure our performance against our standards and expect high levels of customer satisfaction.
  • We will monitor, review and update the range of equipment available through the Community Equipment Store.
  • CES 
    Unit 11
    Gibbons Industrial Estate, 
    Dudley Road, 
    Kingswinford.

    DY6 8XF.

    Opening times: Mon - Fri 08:00 - 17:00
    Telephone: 01384 813468

    CES
    Unit 11
    Gibbons Industrial Estate,
    Dudley Road,
    Kingswinford
    DY6 8XF

    Opening times: Mon - Fri 08:00 - 17:00
    Telephone: 01384 813468

  • To request an assessment please contact the Access Team.

    Telephone: 0300 555 0055. Option 3.