If you operate public weighing equipment you must be a certified weighbridge operator. We issue these certificates.
Operators of public weighing equipment have responsibilities to ensure that they can perform their duties competently and honestly. Further, no one may operate public weighing equipment unless he/she holds a certificate of competence from us.
A person who wants to apply for a public weighbridge operator's certificate will be tested by an Inspector of Weights and Measures to ensure that they can operate the equipment properly, including the use of any associated equipment such as printers or computers linked to the weighing machine. They will also need to show that they can record and calculate the results of any weighing properly.
What legislation applies?
A public weighbridge operator must comply with these legal requirements. Failure to do so may result in court proceedings. The current penalty is a fine of up to £5,000 or 6 months imprisonment or both. Some offences have a maximum penalty of a fine up to £2,000 only.
How to become a certified weighbridge operator
Applicants for a certificate will be tested verbally and practically by an Inspector. They will be required to show that they can operate the weighbridge safely and correctly and complete all necessary paperwork satisfactorily. They will be required to show understanding of good
weighing practice, weighing procedures, records and weighbridge tickets.
How can I apply?
You can apply by any of the following means:
Contacting us in writing, telephone or email using the details at the bottom of this page.
How much does it cost?
There is no charge for this application.
Do I need to provide further information or evidence?
No. Once your application has been submitted, you will not be required to submit further evidence however, we will need to discuss with you the type of equipment on which you will be tested.
How long will it take you to process my application?
We will acknowledge receipt of your application within 5 working days. We will then process your application and tell you the outcome as soon as possible. If you do not supply the correct information your application will be rejected.
Will my premises be inspected or assessed?
Yes. We will inspect the weighbridge at your premises and deliver the test to the person making the application for an operator's certificate
Can I start operating before my licence has been granted? (i.e. will tacit consent apply)?
No. It is in the public interest that we must process your application before it can be granted. If you have not heard from us within a reasonable period, please contact us.
How do I tell you about a change that could affect my licence?
If circumstances change regarding the equipment used for operation of the weighbridge, contact us.
How long does my licence last?
Successful applicants will be issued with a Public Weighbridge Operators Certificate. This is not transferable to another person and will only be valid for the weighbridge type(s) for which the person was tested.
Overloaded Goods Vehicles
The Trading Standards Service, in conjunction with West Midlands Police and the Vehicle and Operator Services Agency (VOSA), carry out checks on goods vehicles to ensure that maximum permitted weights are not exceeded. Excess weight can make a vehicle unsafe to drive and can cause roads to wear out prematurely.
Public Weighbridges in the Borough
If my application is refused, how do I appeal?
If your application is refused, contact us and we will discuss your application with you. If you are unhappy with the reasons given, you can then appeal to the Secretary of State for Business, Innovation and Skills.
Complaint Regarding a Public Weighbridge
As a member of the public, if you have a complaint or are concerned about the accuracy or operation of a weighbridge or believe the operator of the weighbridge does not hold a certificate, contact using the contact details below and one of our inspectors will go to the site to assess the safety and this will be dealt with accordingly.
If you are in the UK, advice is available from gov.uk - Consumer Rights.
If you are outside the UK, advice if available from the UK European Consumer Centre.
Making a complaint
If you feel we have failed to provide you with good service or are concerned about the progress of your application, please contact us and we will endeavour to resolve any concerns you may have. We also have a formal complaints procedure.
Where can I get further information?
For further information please contact us using the details below.
For further information relating to Trading Standards, please visit our Trading Standards web pages.