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Dudley District Citizens Advice Bureau

The Dudley District Citizens Advice Bureaux provide free, independent and confidential information and advice. We make a positive difference in the Community by enabling clients to help themselves and by campaigning for change.

Contact Us

  • General advice is available at

  • Telephone advice is available by calling 0300 3309 044 (Monday to Friday - 10am to 4pm) Calls to this number are directed to the Black Country Adviceline team

To cut waiting times we have a system called ‘GATEWAY’ which means you will be offered a short interview (approximately 10 minutes) so that your problem can be assessed.

The Adviser will then decide the next course of action for you. This could be to:

  • Give you information to resolve the problem

  • Make an appointment for you to see a general adviser

  • Direct you to another agency

Dudley CAB

Marlborough House, 11 St. James’s Road, Dudley, DY1 1JG

Open for assessment:

  • Monday: 9:30am – 12:30pm
  • Tuesday: 9:30am – 2:30pm
  • Thursday: 9:30am – 2:30pm

Brierley Hill CAB

Brierley Hill Library, 122 High St, Brierley Hill, DY5 3ET

Open for assessment:

  • Tuesday: 9:30am – 2.30pm
  • Wednesday 9.30am - 3.30pm
  • Friday: 9:30am – 2.30pm

Halesowen CAB

5h Floor, Halesowen Library, Queensway Mall, The Cornbow, Halesowen, West Midlands, B63 4AZ

Open for assessment:

  • Monday: 9:30am – 3:30pm
  • Wednesday: 9:30am - 2:30pm
  • Thursday: 9:30am – 2:30pm

Stourbridge CAB

69 Market Street, Stourbridge, West Mids, DY8 1AQ

Open for assessment:

  • Monday: 9:30am – 12:30pm
  • Tuesday: 9:30am – 2:30pm
  • Friday: 9:30am – 2:30pm