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Dudley Council the historic capital of the Black Country
Dudley Skyline

Corporate Transformation

The function of the directorate of corporate resources is to provide services direct to the public as well as support other directorates of the council, enabling them to achieve their objectives.

The directorate is structured into four divisions. Descriptions of their functions and links to further information about the services provided are given below.

Customer Services

Human resources (HR) and organisational development

The division provides a full range of HR management support for all the council’s directorates and schools, aimed at enabling and supporting a high performing and continually improving workforce and organisation culture, within the framework and challenges of council priorities and plans. It supports the development of HR management by the design and implementation of HR standards, strategies and policy across the council. The function includes providing services such as payroll and pensions, learning and development and occupational health, alongside HR functions such as recruitment and retention, managing absence and performance. Relevant links include:

Law and governance

Supports the council’s legal and democratic requirements, as well as providing advice and guidance within the Council on health and safety matters and strategic asset management. Relevant links include:

Treasurer services

Provides the council with financial, information and communications technology (ICT), procurement and audit services, ensuring resources are properly managed and value for money is achieved. Relevant links include: