In consultation with the Trade and our Customers we have revised our Standards of Performance. We regularly monitor our Performance to ensure a high standard of service is delivered.
Information about our Current Standards of Performance, related statistics and customer surveys can be found in the documents at the foot of this page. Historical information, statistics and surveys - for information up to 2014.
If you would like to comment on any aspect of our service please contact us using the contact details below.
Our current Business Plan is available from the Licensing Office
The office is open from 8.00am to 4.00pm daily. Applicants are seen by appointment only.
Please note that the offices are closed at weekends and Bank Holidays.
Disabled users of our service, please note that if possible could you contact us to make an appointment before visiting our offices, to enable us to meet your needs.