Coronavirus

Dudley Council the historic capital of the Black Country
Dudley Skyline

Dudley Council is working closely with Public Health England to stop the spread of coronavirus, but we need you to play your part, protect our borough and help us avoid a local lockdown. We are updating these webpages regularly with the latest national advice and guidance and key local information.

Public Health England has published guidance on how we can all reduce the transmission of coronavirus.

Town centre social distancing measures

To support the reopening of our town centres we have implemented social distancing measures to help keep everyone safe.

These include removing drop off points, increasing footpaths and introducing one way pedestrian areas.  These are all temporary measures, which will be monitored and regularly reviewed.

Please see below maps to view and download of the changes for each town centre.

Brierley Hill

Dudley 1 - upper High Street

Dudley 2 - central area and Market Place

Halesowen

Lye

Sedgley

Stourbridge

Please remember to observe social distancing guidelines when out in our town centres, and shop alone where possible.

  • Stay at least 2 metres away from other people
  • face coverings and visors should be worn in close contact services is now become law
  • Wear a facemask when entering retail properties
    • retailers are now required to wear facemasks in their premises
  • Do not shop in large family groups and where possible do not take children shopping - this will help ensure that space is taken up with paying customers
  • Do not visit our town centres if you are suffering with Coronavirus symptoms
  • Use contactless payment whenever possible -this has now been increased to a maximum of £45
  • Be respectful of shop staff and other shoppers #bekind
  • Do not touch items you are not purchasing, this will limit the risk to you and others
  • Wash your hands when you get home
  • Do not congregate in large groups
  • Adhere to the guidance provided by each retail unit
  • Go straight home once you have finished your shopping
  • Customers in hospitality venues must wear face coverings, except when seated at a table to eat or drink. Staff in hospitality and retail will now also be required to wear face coverings 

For businesses planning on reopening please find advice and resources here. Things to consider include:

  • Businesses selling food or drink (including cafes, bars, pubs and restaurants), social clubs, casinos, bowling alleys, amusement arcades (and other indoor leisure centres or facilities), funfairs, theme parks, adventure parks and activities, and bingo halls, must be closed between 10pm and 5am. This will include takeaways but delivery services can continue after 10pm 
  • In licensed premises, food and drink must be ordered from, and served at, a table
  • Customers must eat and drink at a table in any premises selling food and drink to consume on site 
  • Businesses will need to display the official NHS QR code posters so that customers can ‘check-in’ at different premises using this option as an alternative to providing their contact details once the app is rolled out nationally 
  • Businesses and organisations will face stricter rules to make their premises COVID Secure:
    • A wider range of leisure and entertainment venues, services provided in community centres, and close contact services will be subject to the COVID-19 Secure requirements in law and fines of up to £10,000 for repeated breaches.
    • Employers must not knowingly require or encourage someone who is being required to self-isolate to come to work.
    • Businesses must remind people to wear face coverings where mandated.

Travel advice

As lockdown restrictions are lifted, West Midlands Network is advising all bus, train or tram users to stay up to date with the latest travel advice and consider making changes to their journey if possible to help keep public transport available for those who need it most. Watch the video here for the latest updates.

Additionally to help keep all users of public transport safe, a detailed video of how to stay safe and stay apart on public transport can be viewed here.

For further information, timetables and ticketing on public transport in the area visit wmnetwork.co.uk.

Passengers for taxis are required to wear facemasks.

Shop, visit and explore local

It’s time to enjoy our local shops and attractions again and support the local economy - Discover Dudley.

Please stay safe whilst out and about.

  • Keep your distance (2 metres apart where possible)
  • Limit contact with other people
  • Expect things to be different when you visit your local pub, café or restaurant for the first time
    • you will be required to wear a facemask, unless you are eating or drinking within the hospitality venue
    • Entertainment venues must now close between 10pm and 5am
  • Respect the social distancing measures that have been introduced, they are vital for keeping staff and customers safe
  • Each premise must have completed a risk assessment to re-open, which means customers have peace of mind that their safety and that of others has been taken into account, i.e. paying for drinks or using the toilet facilities
  • Be kind - think of others, including the staff who are serving you and nearby residents
  • Do not leave home if you or anyone in your household has symptoms
  • Wash your hands regularly

For shielding and protecting extremely vulnerable people

Guidance and information for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19. 

For older or vulnerable people

Coronavirus may feel daunting, especially for older people, people with health problems and pregnant women.  Vulnerable groups such as people aged 70 and over, those with long term health conditions and pregnant women should continue to take particular care and minimise contact with others outside of their household. Knowing what we can do and can’t do is important to help control the spread of the virus. Read more advice.

For employers and businesses

For information and guidance regarding COVID-19 including how to reopen safely, view Dudley Business First.

For social or community care and residential settings

For staff in the transport sector

Guidance for people who work in the transport sector including general advice, precautions and guidance on the assessment and management of arrivals.

 

For residents with pets and livestock

Updated advice (27 July) for pet owners and livestock keepers on looking after the welfare of animals, with information about a confirmed case of coronavirus in a cat in England.

The update emphasises that this is a very rare event. There is no evidence to suggest that pets directly transmit the virus to humans.

There is also no evidence to suggest that SARS-CoV-2 coronavirus is circulating between animals, including both pets and food-producing animals in the UK.

To find out more, visit the government's guidance.

Car sharing

As people return to work and school, and attractions and destinations reopen, it is expected a number of families and households to use cars to make their journey.

The Department for Transport is encouraging people to plan their journey; if it requires them to share a car with another household, they are asked that they follow government guidance to help them keep safe. The advice for the public is to:

  • try not to share a vehicle with those outside their household or support bubble. If this is not possible, share the transport with the same people each time
  • open the windows for ventilation
  • wear a face covering for the duration of the journey
  • consider seating arrangements to maximise distance between people in the vehicle
  • clean the car between journeys including door handles and other areas people may touch

This guidance is for personal family owned cars. Taxis and private hire vehicles have their own guidance and regulations.

Home moving during the Coronavirus outbreak

Government advice on home moving during the Coronavirus (COVID-19) outbreak. This advice applies to people moving into homes in England.

Staying safe and well

Health and wellbeing

Infectious disease outbreaks, like the current Coronavirus (COVID19), can be scary and can affect people’s health and wellbeing. Visit lets-get for advice.

Avoiding scams and bogus callers

Avoiding scams

While many people are looking out for others in the community, a small minority are looking to profit from coronavirus. In recent weeks Action Fraud have seen reports about coronavirus themed scam emails attempting to trick people into revealing sensitive personal and financial information.

Protect yourself by making sure you:

  • Don’t click on links or attachments in suspicious emails
  • Don’t respond to unsolicited messages asking for personal or financial information
  • Research a company before making payments online and always use a credit card not a debit card
  • Keep in contact with loved ones

Chartered Trading Standards Institute (CTSI) warning.

Bogus caller scam - alerts!

Dudley Council is becoming increasingly aware of bogus calls being made in relation to the coronavirus.  The latest bogus call to watch out for is people going door to door claiming to be authorised by Dudley Council to offer cleaning services.    

Avoiding bogus callers

DO NOT let people into your home unless you are 100 percent sure you know who they are.

People who are genuine will in most cases call ahead to book an appointment first and will carry ID with them.

Anyone who suspects a bogus caller is operating in their area should call 999 in an emergency or contact the dedicated bogus caller hotline on 01384 812045

Price ramping

The alleged over pricing of goods is not a regulated activity that is enforced by trading standards.

The Competition and Markets Authority is monitoring for potential breaches of consumer law on sales and pricing practices in light of the current situation.

Economic abuse and the coronavirus

The situation is changing rapidly in the UK as the government implements measures in response to the coronavirus outbreak. Recommended measures such as limiting social contact, not going to work and self-isolating at home can have implications if you are experiencing economic abuse. You may be worried about your physical safety and your economic situation.

This resource is designed to support your economic wellbeing and your safety if you are living with someone who abuses you. It also contains information on financial support that is available.

You are not alone, and support is available during these extraordinary times.

More information on economic abuse and the coronavirus.

Domestic abuse

Victims of domestic violence and abuse can access all available support services within the borough by dialling one number, the single point of contact (SPOC), on 01384 455411.

The number is open to victims, families and professionals and helps people get to the right service as quickly and easily as possible when support is needed.

Visit www.dudleysafeandsound.org/domesticabuse to find out more about more about domestic abuse services.