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This page contains information for all front line care providers, including personal assistants, and will be regularly updated with new guidance.

We are currently progressing Covid-19 vaccinations for Frontline Health & Social Care Workers in line with current JCVI guidance.

We have prepared the below FAQ for providers to support with any queries from staff and to provide reassurance regarding the vaccination. We are contacting all eligible providers known to be registered or providing direct care and support to Clinically Vulnerable individuals* within Dudley.

If you believe staff in your organisation (who are working or living in Dudley) are eligible as frontline workers and you/they haven’t been offered the vaccine, please check the guidance below regarding Frontline Provider Eligibility. If having checked the guidance you still believe your staff/organisation is eligible then please contact us:

*Clinically Vulnerable individuals are those as defined in JCVI cohorts 1-9

Vaccination booking update

Everyone in the top four priority groups, as outlined by the Joint Committee on Vaccination and Immunisation, will be offered a vaccine by 15 February. This includes all frontline social care workers, including care home workers, home care workers and those working in day centres and supported living, who have close personal contact with those who are clinically at risk from COVID-19.

If you employ frontline care workers who fall into these priority groups and have not yet been contacted about supporting access to vaccination, please contact us at and we will be able to confirm eligibility and support you in making the necessary arrangements.

In addition, initially for a period of two weeks, all eligible frontline care workers will be able book their first vaccination via the National Booking Service. This provides an additional option for employers and eligible frontline social care workers to access an appointment at a time and place that is convenient for them.

The National Booking Service can be accessed via: or by phoning 119.

Please see the documents below for more details.

Personal assistants

If you are a personal care assistant (PA) for someone who is clinically extremely vulnerable, has a defined underlying health condition or is of advanced age (85+) you are eligible for a vaccine in priority group two.

All PAs who meet this definition are eligible for vaccination now, regardless of whether they are self-employed, employed privately, through a social care direct payment (DP), a personal health budget (PHB), or through a broker or payroll provider.

You are also eligible for weekly self-use covid-19 at home testing kits. Four tests are delivered for each personal assistant to their selected delivery address for a 28-day testing cycle.

Find out how to apply for at home testing kits for PAs

If you would like to know more about the at home testing kits The Department for Health and Social Care are hosting a series of live webinars starting on 15 February.

The live webinars will:

  • talk you through the end-to-end process for personal assistant testing
  • include a live question and answer session with the personal assistant team, who will be happy to answer your questions

Sign up to a webinar

Virtual events to share experiences

BAME staff invited to share their thoughts

NHS England and NHS Improvement in partnership with Chief Nursing Officer’s BME Strategic Advisory Group in the Midlands are hosting a series of virtual events to share experiences of BAME staff regarding the Covid-19 vaccination.

The aims of these events are to:

1.Share lived experience within the Midlands to support colleagues make informed decision

2.Provide accurate advice and information about the COVID-19 vaccination

3.Provide a safe space for questions and answers

4. Provide a clearer understanding in the region of vaccine uptake and hesitancy among our BAME workforce and communities. Current data suggests a lower uptake of COVID-19 vaccination among our BAME populations.

There will be a range of speakers from a diverse background who will share their personal experience and expertise in relation to the Covid-19 Vaccines.

We look forward to you joining these conversations and sharing your experience and concerns regarding the Covid-19 vaccination. Your participation in such an important agenda will help us to achieve equality and ensure our BAME workforce is protected as part of the Covid-19 vaccination roll out.

To register your place, please click on the relevant link below.

• Tuesday 23 February 2021 – 5.30 to 7pm 

• Wednesday 24 February 2012 – 2 to 3.30pm 

• Saturday 27 February 2021 – 1 to 2.30pm


For more information contact / 07783821568