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Bogus caller reports

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Reports of bogus callers pretending to be from Dudley Council’s housing repairs team have been received.

The authority’s scams unit has received numerous calls from concerned residents who have been targeted over the phone.

The callers claim they can book in a housing repair but state before they can book it in, they need to take either some personal details or a rent payment in advance in some cases.

This is a scam. Dudley Council’s housing repairs team would never ask for a payment or personal information such as bank details.

People should hang up immediately if they are suspicious and report the call to the scams unit. Dudley’s tenants can also contact the repairs team directly if they have any queries about their repairs.

If anyone is concerned that they or someone they know may have fallen victim to scams, they should contact the scams unit on 01384 818871 or via trading.standards@dudley.gov.uk

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