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Dudley Council
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Council dementia respite service shortlisted for prestigious award

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A service which provides respite during the day for people living with dementia has been shortlisted for a prestigious award.

The Dudley Council-run Crystal Gateway in Brierley Hill is up in the Personalisation category at the regional finals of the Great British Care Awards 2022.

The team developed a community outreach service during lockdown due to Covid in 2020, and now can offer help and support either at the Gateway in Brettell Lane or in the comfort of people’s own homes.

Councillor Natalie Neale, cabinet member for adult social care, said:

I’m delighted the service has received a well-deserved nomination for this award.
Personalisation really is the key word here.
The service has become flexible to adapt to the needs of each individual person to give them the best possible care and support.
It can deliver support at the centre, in the home, or even allow people to take part in activities at the centre from home using digital devices.
They have pioneered and led on a number of ground-breaking schemes such as the award-winning Project Rita. It gives people with dementia access to a tablet and the Rita system using sounds and vision to stimulate thoughts and ideas.
It’s a service that puts people first and above all else, and that has to be welcomed.
I’m so pleased for everyone involved. They should be very proud, and I will have everything crossed that the team is able to progress to the national finals.

The winners of the regional finals will be announced at the awards event on Saturday November 5 at the ICC Birmingham.

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