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More than one hundred carers accessed support

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More than one hundred carers have accessed advice and support since the borough’s first dedicated carers hub opened to the public earlier this year.

The carers’ hub, based at Queens Cross Network on Wellington Road in Dudley, can support anyone who is caring for a relative, neighbour or friend who has a long term illness, disability or is older and frail.

Dudley Council launched the hub earlier this year to improve the lives of local carers to ensure they receive all of the practical help, advice and support they need to ease their caring responsibilities.Logo for Dudley Carers hub

Since it opened, staff have been on hand to offer information and advice to carers regarding their caring role, as well as emotional and wellbeing support, respite services and support planning.

The hub is open Monday to Friday from 9am to 5pm and people are able to pop in at a time that suits them.

Carers can also find out about local community groups that could offer an opportunity to socialise with people going through similar experiences.

The hub has also held a number of events to engage with carers and runs a carers café on the third Thursday of every month, from 10.30am to 1pm. It provides an opportunity for carers to socialise and there are often guest speakers. Booking is not required and people can just pop along. The next one is on Thursday December 20.

Councillor John Martin, cabinet member for adult social care, said:

I’ve seen first-hand the invaluable impact a carer can have on the wellbeing of the person they are caring for.
Without carers and their tireless commitment to what they do, we would be facing a significant added strain on our health and social care services.
It’s vital therefore that we support carers in every way we can and I’m delighted so many people have already come through the doors of the hub and accessed the support and advice to help them in their day-to-day role as carer.”

People can pop into the hub or call 01384 818723 to find out how the service can support them with their caring responsibilities and with life outside of the caring role.

For more information go to or email

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