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New carers hub opens its doors

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A new information hub, which offers support and advice to borough carers, has opened its doors in Dudley.

The carers hub, based at Queens Cross Network on Wellington Road, can support anyone who is caring for a relative, neighbour or friend who has a long term illness, disability or is older and frail.

Dudley Council runs the hub, which aims to improve the Picture of Councillor John Martin, Nicola McGregor and Paul Astley to promote the new carers hublives of local carers to ensure they receive all of the practical help, advice and support they need to ease their caring responsibilities.

It’s open Monday to Friday from 9am to 5pm and people are able to pop in at a times that suits them.

Staff will be on hand to offer information and advice regarding their caring role, as well as emotional and wellbeing support, respite services and support planning.

Carers can also find out about local community groups that could offer an opportunity to socialise with people going through similar experiences.

Councillor John Martin, cabinet member for adult social care, said:

Carers play a crucial role in our communities, with many working round the clock caring for a loved one or friend.
This hard work does not go unnoticed and we appreciate how difficult it can be for carers to find the time to seek advice and support.
With our new hub, carers can pop in or pick up the phone at a time that suits them and we will do our best to ease the pressure by providing all the information and support they need in one place.”

People can pop into the hub, call 01384 818723 or email carers.network@dudley.gov.uk to find out how the service can support them with their caring responsibilities and with life outside of the caring role.

Picture caption

From left to right: Councillor John Martin, cabinet member for adult social care, Nicola McGregor, carers coordinator and Paul Astley from Queens Cross Network

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