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Window fitter fined for fraudulent claims

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A window fitter was forced to a pay hefty fine after enforcement action by Dudley Council.

Brett Allsop falsely claimed to be a member of the Certass Competent Person Scheme.


In August of 2017, Allsop trading as Allglaze Windows completed a window installation at a property in Brierley Hill after wrongly advertising and claiming to be a member of the Certass Competent Person Scheme.


Certass Ltd brought the issues to the attention of Dudley Trading Standards after the householder got in touch following concerns about the misuse of their logo.


Allsop (58), of Buttermere Close, Lakeside, Stourbridge pleaded guilty at Wolverhampton Magistrates’ Court on 18 April 2019 to offences under the Consumer Protection from Unfair Trading Regulations 2008 and to one offence of making a false representation under the Fraud Act 2006.


Allsop was fined a total of £5600 and ordered to pay £1949 costs, £160 compensation to the complainant, and a victim surcharge of £120.


Martin Samuels, Dudley Council’s strategic director for people, said:

This result should be seen as a warning to all traders who carry out work, and who may be tempted to use logos or quality marks that they have no right to use.
Dudley Trading Standards will not hesitate to investigate where traders mislead consumers into believing that they hold active membership when this is not the case. Quality marks are designed precisely to protect members of the public from rogue traders"

Dudley Council has a number of services set up to protect residents from rogue traders. Anyone who is suspicious of doorstep callers can call the Bogus Caller Hotline on 01384 812045 to report an incident 24/7.


In addition Dudley Trading Standards, in partnership with Age UK Dudley, offers the Fix a Home list of local approved traders who provide services of a high standard at a fair cost.

Copies are available online at https://www.dudley.gov.uk/media/10944/fix-a-home-directory-april-2019.pdf

Notes to editors
A Competent Person Scheme is a voluntary scheme and in relation to a window installation enables the installer to self-certify that their completed installations comply with current Building Regulations.
A homeowner employing an installer without Certass Competent Person status will also not benefit from other advantages such as various guarantees and insurance cover.
Certass is a government approved Competent Person Scheme (CPS) in England and Wales and was granted its license on 6 April 2006. People can check the validity of the government approval by visiting the Communities and Local Government’s website at www.communities.gov.uk

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