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Who is a carer?

A carer is someone who looks after a relative, neighbour or friend of any age who has a long term illness, disability, addiction or is older and frail. They do not receive any payment for this caring role. Carers can be any age - a child carer, parent carer or an adult carer.

If you are the carer of a child or young person aged under eighteen you will still find much of the information on these pages useful, you may also want to consider contacting Dudley Disability Service - for support for children and young people with disabilities - call 01384 815813, or for support for children and young people with special educational needs - call 01384 810718.

See Services for Carers from Dudley Council or Services for Carers from other organisations for details of support that is currently available. If you cannot find what you are looking for on these pages, you can email or telephone the new Dudley Carers Hub service on 01384 818723.

Dudley Carers Hub

In summer 2018 we launched Dudley Carers Hub and Wellbeing Service. A brand new one stop shop for carers of all ages. Located in Queens Cross Centre, Wellington Road, Dudley, DY1 1RB, the hub offers up to the minute information, advice and a range of support to anyone caring for a family member or friend. There is specialist advice and support for child carers, parent carers and carers of adults, Lots of help and support is on offer including:

  • Information on financial and legal issues
  • Advice on respite services and support
  • Information on social care and healthcare services
  • Help with support planning
  • Support with getting out and about, including social groups and carers groups
  • Help with arranging a carers assessment
  • Specialist training courses for carers
  • Help with accessing health and wellbeing services for carers

You can either:

Call the hub on 01384 818723 for advice, or to arrange an appointment to visit the hub.

Alternatively you can email us on


Carers UK Digital Resource

Dudley Carers Hub has joined together with national charity Carers Uk to offer all carers living in Dudley Borough a very useful online resource, packed with up to the minute information and links.

You can find an e-learning course, a care and support app, masses of free Carers UK guides and links to lots of information and local resources. Use Dudley's free access code DGTL3392 to register and find the information that you need.

Contact Details

Tel Dudley Carer Hub:
 01384 818723


Email Dudley Carers Hub:



External Links

Carers on Dudley Community Information Directory - useful information for carers on Dudley Information Directory

Dudley Carers Alliance - a local carers group working to improve the lives of carers across Dudley Borough

Which? Carers Hub - Useful information for carers on Which's website