Revenues and Benefits Essential Maintenance

Due to essential maintenance please note we are not able to respond to council tax or business rates enquiries until Monday 25th February.  We apologise for any inconvenience.

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Public Toilets (Public Conveniences)

Dudley Council has recently conducted a review of all its public conveniences within the Borough. The Council is working towards rationalising and improving its toilet provision, by carrying out a modernisation programme that meets both customer expectations and demands.

Public Conveniences in the Borough

Location and Facilities

  • Castle Street Dudley - Facilities for disabled
  • Fisher Street, Dudley (Bus station) - Facilities for disabled
  • Meriden Avenue, Wollaston - Facilities for disabled
  • Townsted Avenue, Sedgley - Facilities for disabled

Report a problem

If you need to report an issue with public toilets, please use our Street Cleansing Report Form or contact us using the details at the bottom of this page.

For example, if you visit one of the conveniences as listed, and in terms of cleanliness find it unacceptable, please contact the Council giving details of your concern, including the exact time and nature of your complaint.

Your information will be sent direct to the relevant persons within the Council who can process your request.

If I am not satisfied with the service I have received from the Council, how do I complaint?

If you feel we have failed to provide you with good service, please contact us and we will endeavour to resolve any concerns you may have. We also have a formal complaints procedure.

Contact Details

  • Name Street Cleansing, Environmental Management
  • Address Directorate of the Urban Environment, Lister Road Depot, Lister Road, Dudley, West Midlands, DY2 8JW
  • Telephone 0300 555 2345