Making contact easy - Contacting Dudley Council is now even easier with our Dudley Council Plus service.
This single point of contact enables you to pay for and access information on any council service and raise queries about and requests for an increasing number of services. Dudley Council Plus makes it easy for you to contact and do business with the council by providing longer opening hours and choice of how to contact the council - all to suit you.
Frequently used services
See a list of our most frequently used services with information and links to specific forms which will allow you to report an issue directly to the service area.
If you are unable to find the information you need on these pages, you can contact us using our General Enquiry Form below.
Our walk in centre is offering a reduced service. Advisors at 259 Castle Street Dudley will help customers who are unable to access the service they need by phone or on line. We are open 10 am to 3 pm, Monday to Friday, excluding bank holidays. Please note cash payment kiosks remain closed.
Most services can be accessed by phone and we are taking calls from 8:30 am to 5 pm, Monday to Friday, excluding bank holidays, on 0300 555 2345.
You can also access many services on line 24/7 and a wide range of on line forms and information on our website.
If you are reporting an emergency, use 0300 555 2345. If this service is closed, a recorded message will advise what you should do.
Our walk in centre is currently closed.
Advisors are still taking calls by phone and residents can contact them on 0300 555 2345.