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Wider support for Dudley Borough residents

Also see advice, support and training available from Dudley Council for residents affected by the news about Carillion:

Access 2 Business

Access 2 Business provides high quality, specialist advice helping those who wish to become self-employed or gain employment. They also provide recruitment services, office services and training courses to local business within the Black Country.

Contact details:

Advanced Personnel Management (APM)

APM provides employment and recruitment services to people and businesses.

Support for redundancy:

If you have been made redundant or are at risk of redundancy, it can be a challenging time.

APMs team of friendly experts can assist with onsite advice and guidance, ensuring you are aware of the process you are going through and the available options. In the first instance, APM can help with a host of issues that you may be facing. APMs end to end support services include:

  • Individualised health and wellbeing support from our multi-disciplined health professionals

  • One-to-one dedicated support

  • Access to specialist advice covering debt, benefits and housing issues

  • Access to the most up-to-date job vacancies

Finding new employment:

APM are able to provide tailored employment support helping those looking for work including:

  • Writing CVs, applications, covering letters

  • Interview skills and presentation practice

  • Overcoming barriers to opportunities – specialist and signposting services for health, travel, childcare, skills, short courses

This can also include short courses, training and re-training opportunities to get you to where you wish to be.

Recruitment services:

APM prides itself on job seekers finding sustainable and rewarding careers, with a vast employer network APM can help to match you to the right role.

APM will take the time to discuss your wants and needs, advising you on your next steps.


APM supplies high quality apprenticeships delivered by dedicated and knowledgeable work-based learning professionals. If you are a Carillion apprentice APM can help you to find a replacement apprenticeship and continue your training in your desired role.

Contact details:

Age UK

Age UK have specialist work & enterprise advisors operating at their offices in Walsall, Wolverhampton and Dudley to support those aged over 50, from across the Black Country, to move into employment, training or independent job searching and overcome barriers to employment.

The service is free to participants and support is tailored to suit individual needs and delivered at a time and place convenient to them. As specialists in this area, we understand the difficulties encountered by the over 50s in an ever-changing job market:

  • Many years may have been spent learning a trade or skill which is no longer in demand

  • Health issues may impact upon employability

  • Caring responsibilities may affect availability for employment

  • Technology skills may need to be developed

The service is available to people who are currently not in employment.

Contact details:

Age UK Dudley can offer:

  • Individual and tailored support at a time and place to suit you

  • Free accredited training such as first aid, manual handling, food hygiene, customer service, and more

  • Help with finding the right job

  • Help with applications and interviews

  • Practical support in using technology

  • Activities to improve individual’s social interaction and self-confidence

Contact details:

Citizen’s Advice Bureau

Citizens Advice offer personalised advice on employment rights, benefit entitlement, and help with wider financial and housing issues like debt and mortgage or rent problems. Citizens Advice can assist Carillion employees, and staff and agency workers who may have been part of the wider supply chain.

Contact details:

Black Country Impact

This service is for anyone aged 16-29 who is unemployed and living in the Black Country.

The purpose of Black Country Impact is provide individualised support to remove any barriers that may be preventing young people and adults back from accessing employment, education or training.

The programme provides specialised services including coaching, confidence building, counselling, employability skills, interview skills, motivation skills, basic skills including English, maths and ICT, specialist training courses, help to purchase equipment and protective clothing, work experience, work tasters as well as supporting access into college courses, apprenticeships and traineeships.

Black Country Impact can also provide recruitment support for employers.

Contact details:

Black Country Training Group

BCTGs experience is in supporting, developing and working with individuals and providers to deliver the best learning and training solutions possible.

Support for individuals:

  • Traineeships are new and offer young people between 16-24 as route into apprenticeships, employment and a career

  • Apprenticeships are available for 16 to18 year olds and for adults aged 19 and over. An apprenticeship delivers quality assured training at level 2 and 3

  • Higher apprenticeships offer courses up to Level 5 in a range of specialist areas

The Apprenticeship Works find quality employment opportunities for young people to climb the career ladder.

Contact details:

The Apprenticeship Works for Employment website:

Further Education Colleges in Dudley Borough

All of the colleges in Dudley Borough are committed to supporting residents affected by the closure of Carillion. They all deliver a range of vocational and academic courses including apprenticeships, both Dudley College and Stourbridge College (part of BMET College) are working closely with the Construction Industry Training Board (CITB) to support any apprentices who have been affected by this situation.

All colleges will help Dudley Borough residents affected by Carillion, including those in supply chain companies, to update and improve their skills, train for a new career or get access to advice and support about redundancy.

If you have been affected or if you are looking for a career change please contact your nearest college.

Eligibility will depend on the type of course so check with the college.

Contact us:

Dudley College

Halesowen College

Stourbridge College

Job Change

Job Change aims to provide high quality job search resources, guidance, advice and training opportunities to job seekers in the West Midlands.

Contact us:

National Careers Service

Bespoke offer for Carillion clients:

  • Information, advice and guidance to discuss training, education and employment

  • Skills health check to identify current skills and career options

  • Jobmatching service - we have links with employers and range of vacancies to match suitable applicants

Group workshops:

  • Developing, targeting and updating CVs

  • Interview skills (which can be accredited)

  • Midlife career review

  • Confidence building and motivation

  • Digital up-skilling (short courses)

  • Apprenticeships

Contact us:


The Samaritans offer a safe place for you to talk any time you like, in your own way.

Contact us:

Talent Match and Black Country Impact

This service is for young adults aged between 18 and 29.

Enabling young adults furthest away from being work-ready to secure or take up enterprising and/or job opportunities, by improving confidence, optimism and offering intensive support through solution focused mentors.

Contact us:


Helping young people gain the confidence to make decisions about their own lives is an important part of our work, as is providing an environment in which they can flourish.

Education is more than formal schooling. That is why YMCA offers a range of education, skills-based training, placement and apprenticeship schemes. YMCA enables almost 68,000 people every year to engage in education and training.

Contact us:

0121 524 1950