Dudley Council
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Liam’s story – Finding the right career

Liam was referred to Black Country Impact by Job Centre plus after being unemployed for a period of time, following his decision to leave his chosen career path of teaching. He wanted a change of direction due to anxiety and confidence issues. With this in mind and after speaking with an employability officer, Liam felt that his future employment prospects would rest in the field of office work and general administration.

It was identified that Liam would benefit from a place where he could gain experience of working in a busy office environment, where he could develop both his administrative and interpersonal skills.

Placement at a local neighbourhood learning centre was arranged where he could assist the arts curriculum leader. This involved a variety of duties including:

  • engaging with a range of community groups to identify their arts learning needs
  • supporting the development of learning programmes and workshops
  • contributing to the efficient running of the organisation by maintaining administrative systems and processes including filing, data inputting and archiving
  • providing information both internally and externally by answering routine queries from members of the public
  • working alongside the curriculum leader to support the Arts Factor showcase event by helping to arrange the performances, artists, venue, catering, and distribution of tickets
  • Producing and distributing posters and/or publicity leaflets

Liam received support to identify and apply for suitable employment opportunities. Following on from this support he applied and was successful in obtaining employment with a local employer in an administrative role.